![]() ![]() Not all data sources have dedicated articles detailing their connection settings or configuration. To get more information, you can collect and review the logs as described in Collect logs from the on-premises data gateway app. Restarting the Windows service might allow the communication to be successful. The Power BI service doesn't report the gateway as live. Restart the gateway and try again.Īt the end of configuration, the Power BI service is called again to validate the gateway. Configuration Error: Power BI service reported local gateway as unreachable. If you encounter an issue that isn't listed here, you can use the Power BI Community site. This article discusses some common issues when you use the on-premises data gateway with Power BI. To provide feedback on this article, or the overall gateway docs experience, scroll to the bottom of the article. ![]() You're currently in the Power BI content. We've split the on-premises data gateway docs into content that's specific to Power BI and general content that applies to all services that the gateway supports. ![]()
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